Skincare, accessible to
everyone who wants it.

LUMINA™ is committed to ensuring digital accessibility for people of all abilities. We continuously improve the user experience for everyone and apply the relevant accessibility standards to make our storefront usable by the widest possible audience — regardless of technology or ability.

Our website is designed to conform with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible for people with a wide range of disabilities, including visual, auditory, cognitive, and motor impairments.

• Semantic HTML structure with clear landmarks and headings.
• Sufficient color contrast between text and background surfaces.
• Keyboard-navigable menus, forms, and interactive components.
• Descriptive alternative text on meaningful imagery.

To improve the experience for all users, our storefront includes:

• Keyboard Support — All interactive elements — menus, filters, cart, and checkout — are operable using a keyboard alone.
• Focus Indicators — Visible focus outlines on buttons, links, and form controls to aid keyboard and screen-reader users.
• Responsive Design — Layouts adapt gracefully to mobile, tablet, and desktop, respecting user zoom and text-size preferences.
• Readable Typography — Editorial serif and clean sans fonts sized for comfortable reading, with generous line spacing.
• Descriptive Media — Product imagery includes alt text and video content is provided with silent playback by default.

LUMINA™ is designed to be compatible with the latest versions of major screen readers and browsers, including NVDA, JAWS, and VoiceOver, when used with modern versions of Chrome, Safari, Firefox, and Edge. We test key user flows — browsing serums, adding to bag, and checkout — with assistive technology.

Despite our best efforts, some content on our site may not yet be fully accessible. Certain third-party embeds (such as social feeds, payment widgets, or video hosts) may not fully conform to WCAG 2.1 AA. We work with our partners to prioritize remediation and offer alternative ways to complete essential tasks whenever possible.

Accessibility is an ongoing journey. Our team actively:

• Reviews new pages and components against WCAG 2.1 AA.
• Trains designers and engineers on inclusive design principles.
• Audits the storefront periodically with automated and manual testing.
• Prioritizes user feedback to guide meaningful accessibility improvements.

If you encounter an accessibility barrier on our site, or need help completing an order, please contact our customer care team. We will make every reasonable effort to provide the information, product, or service you need through an alternative communication method, and we welcome suggestions for improvement.